We Build Systems That Turn Conversations Into Revenue
Narrative Frame builds custom CRM systems designed to:
Collect Conversations from All Channels
DMs, forms, calls, emails, web chat
Tag + Segment Automatically
Sort leads by intent, behavior, and needs
Automate Follow-Ups
Rebooking flows, promotions, reminders, nurturing
Visualize What Works
Dashboards show you who's ready to convert and where revenue is leaking
β± Our clients typically see measurable improvements in lead response times within the first 14 days and ROI uplift in under 60 days.
You save hours each week, close more leads, and finally use your data to drive ROI.
Our System Does 4 Things Better Than Anything You've Tried
1
Captures Every Message
Unified Intake collects messages from all channels: DMs, calls, email, web, and chat.
2
Turns Data Into Insight
Smart CRM automatically sorts, tags, and segments customer data.
3
Acts Automatically
Powerful Automation triggers follow-ups, rebookings, reminders, and promotions.
4
Shows What's Working
Actionable Dashboards reveal who's ready to buy and how to convert them.
Brands We've Worked With
Γcole Ducasse β Nai Lert Group
Built unified CRM system with redesigned website for culinary education brand.
Aggregated inquiries across all digital channels
Higher conversion rates for enrollments and sales
The Office of Bangkok Architects
Delivered new website with custom CRM for architecture firm.
Automated lead intake from multiple touchpoints
Enhanced visibility across teams and service lines
Skin Design Tattoos
Custom CRM integrating client intake and artist dashboards for 6 studios.
35% increase in bookings over 3 months
Saved 20+ hours weekly in administrative time
Educatius Global Network
Portal-based CRM for 160+ partner schools worldwide.
Streamlined enrollment and payment coordination
Automated student journey from inquiry to placement
"Before Narrative Frame, we were guessing where our leads came from. Now we can see what converts, and our entire process runs smoother." β Latthawit Praewpraisukkakul, Content & Digital marketing Executive, Ecole Ducasse Nai Lert Bangkok Studio
When you work with Narrative Frame, you're not passed off to account managers. You're working directly with the people who build your system:
1:1 check-ins with our co-directors
Time is made available on our calendars every month
24/7 chat support
Staffed by our core team (not outsourced agents)
Phone support during office hours
With the option to request one of our directors β and often, it's us who pick up
Live training, ongoing guidance, and real-time strategic input
Built into every retainer
"Over 80% of our clients book monthly check-ins with our founders to review performance and evolve their system. We're not just a service; we're your digital partners."
Pricing
Predictable Growth Starts with the Right System
We offer flexible build and management options tailored to your business size:
CRM System Setup:
Starts at $1,500 USD for solopreneurs and single-location businesses
Up to $3,000 USD for 2β3 locations or multi-service teams
Includes full CRM build, channel integrations, automations, dashboards, and training
Ongoing Management (Optional):
Starts at $500/month (billed quarterly) β or $650/month billed monthly
Includes reporting, workflow optimization, lead tagging, new automations, and full support (see previous slide)
Includes regular 1:1 check-ins with our leadership team, phone support, and 24/7 chat access
π‘ Most of our clients see a return on their setup investment within 30β60 days.
Add-ons (Priced Separately):
SEO
Paid Media (Meta, Google, Reddit)
Web Development
Strategic Data Utilization: For each add on we leverage our data & CRM systems to ensure maximum ROI with precision.
Let's Build Your System
Narrative Frame is a boutique digital systems agency led by husband-and-wife duo Ali Sherazee and Aisha Masood. Together with their team, theyβve helped service-driven businesses β from global hospitality groups and skincare brands to boutique wellness and real estate firms β unlock growth by turning unstructured data into streamlined systems and measurable ROI. At the core of every engagement is one goal: to boost revenue while simplifying and strengthening your operations.